Terms of Service

R Overo Leather LLC

Terms of Service: General Policies

All quotes are based on initial inspection. If unforseen issues (such as internal dry rot or structural failure) are discovered during the work, you will be contacted with a revised estimate before I proceed.
Payment A 20-50% non-refundable deposit is required for all custom orders and major repairs. The remaining balance will be due in full upon job completion.
Unclaimed Items, if not picked up within 30 days or an out standing balance remains unpaid, a surcharge of 10% will be added onto the balance per week . After 90 days items are considered abandoned and may be sold or disposed of to recover costs.

I accept most all major credit cards, PayPal, and cash . Invoices may also be sent via email or text and can be paid simply by clicking the pay now button ( invoice can be thru square or paypal)

Custom Orders & Personalization:

Leather Design Approval: all custom leather items such as but not limited to (belts, guitar straps, wallets, holsters, cartridge belts, knife sheaths etc. including color, hardware, length & hardware) must be approved before any leather is cut.
Laser Engraving ( when available) Customer must double-check to ensure all spelling, dates, etc. for personalized items such as (ID tags, monograms, etc. ) is correct in every aspect. R Overo Leather will not be responsible for errors provided by the customer. All engraved or personalized items whether leather or laser engraved are Final Sale ." No Refunds on any personalized items for customer relayed mis- information or spelling"
Most Personalized Custom items must be accompanied by a 50% deposit with balance due upon completion.
Payments in full must be received before any product is shipped ( if required) or before being released
Custom designs by customer may be subjected to an initial design fee, (fee may vary based on complexity) and added onto the cost of the customers personalized item upon completion

Purpose Of Data Collection

Your data and contact information is collected so accurate quotes for custom handcrafted leather goods and assess repair feasibility for items like horse tack, saddles, and holsters. This information allows me to communicate about the project complexity, provide status updates, and manage the return of your items. Your privacy is of the utmost importance and your data will never be shared or sold to third parties. I will never send you spam or junk mail and you will only be contacted about new services or upcoming specials , only if you opt in to receive such updates.

Limited Warranties Apply:

A 1 yr. limited warranty applies on most handcrafted or custom orders in regards to stitching and hardware under normal use or wear and tear. This does not include "stretch" or liquid damage or misuse of the items use intentions. Disclaimer * leather is a natural hide that came from a live animal. Due to this I will also be non-liable for slight discoloration or variousness in the finish, due to natural blemishes or the structural natural fibers of the hides themselves (minor scars, grain variations, and color shifts are hallmarks of genuine leather and are not considered defects)

Repair & Restoration

Inherent Risk: Equestrian activities /pet handling involve certain risks. It is the owner's sole responsibility to visually inspect all equine tack, buckles and straps for signs or wear before every use.
Safety Inspections: R Overo Leather will not be liable for damage resulting from the present frailty of aged leather such as previous "dry rot" or poor quality repairs performed by others.
Repairs focus on the specific areas required or requested only. However, a general "overall Safety Check" of a saddle or bridle will be performed visually and an assessment ( defects or concerns during this visible inspection shall be noted and relayed to the customer prior to any work being performed) this allows the customer the opportunity to proceed with the requested repairs or to determine if the repairs vs. costs is worth the expense. Even with the initial inspection unforseen damage or other defects may be observed later on into the restoration that could not be determined on the first visuable. (may be hidden under the saddle seat on a western saddle)
if upon starting a project and indeed more defects or damage is determined the customer will be notified before proceeding with any further repairs and informed of the additional work / cost required ( if any would apply)

Liability Release

By commissioning work, the customer agrees to hold R Overo Leather & Tack LLC harmless from any injury or loss resulting from the failure of equipment, particularly when the leather work or hardware such as in (horse tack, harness, or pet leads and collars) are used in particularly in high stress situations and not under normal use wear and tear.

Owner Sheila Hunt

1027 Black Sulphur Rd

Salt Lick Ky 40371

US (1) 606-458-4342

Emails: roveroleather@gmail.com

Sheila@roveroleather.com